Hearts Alive & Free (heartsaliveandfree.com) values the privacy of our Web site visitors. As our customer we pledge we will work to protect the security and privacy of any personal information you provide to us. We have created this statement in order to disclose information gathering and dissemination practices for this Web site. This includes your name, address, phone number, email address, and credit-card information, in addition to any other personal information that can be linked to you, personally.

Information collected on this site will be used according to the following guidelines:

Personal Information Policy. The security of your personal information is extremely important to us. We're committed to protecting the security and privacy of any personal information you provide to us. We believe that you have a right to know, before shopping at joeswebsite.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.

Online Security Policy. Protecting your privacy and your information is a top priority at Hearts Alive & Free We use commercially reasonable means to protect the integrity of its Web site and the confidentiality of collected data. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. Our employees are aware of our privacy and security policies and your information is only accessible to those employees who need it in order to perform their jobs. However, we cannot provide absolute assurance against, and will not be liable for, any breaches of confidentiality due to system failures or unauthorized access by third parties.

1. Information Collected. Hearts Alive & Free may also collect individually identifiable information (such as name, mailing address, e-mail address, and phone number) from all who purchase events and products offered in connection with Hearts Alive & Free, or any of its web sites. The information is used to (a) deliver products and services; (b) bill your credit card for purchases and services (c) confirm your orders and respond to customer-server inquiries or requests; (d) promote and support the products and services offered; (e) customize your web site experience (f) analyze and monitor visitor and customer activity. (g) help plan the future development of the site and the products and services offered; and (h) develop a knowledge base regarding Web site users and customers.

We have entered into agreements with trusted agents and business members who provide support services and equipment necessary for Hearts Alive & Free and its associates to provide their products and services. We may share data with these trusted agents and business associates. For example, if you make a purchase from us, the information you provide will be collected by our processing agent, and your credit card information will be provided to our credit card processor so that we can complete the sale. Please do not submit information that you do not wish to have shared.



2. Logged Files and Cookies. When you log onto the Internet, your ISP automatically assigns an IP address to your computer. Web servers identify your computer by its IP address, and we use your IP address to help diagnose problems with our servers, to administer our Web site, and to constantly improve the value of the materials available on the Web site. We do not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous.


3. Update User Information. Reasonable access to personally identifiable information will be provided within 60 days at no cost to the user. If access cannot be provided within that timeframe, we will provide the user a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.


4. Links. The site contains links to other Web sites. We encourage you to visit these Web sites to learn about their privacy policies as theirs may differ from ours. We encourage you to read the privacy statement of any Web site you may visit.


5. Message Boards. Any information that is posted to message boards, chat rooms, or the like on the Hearts Alive & Free site becomes public information. Hearts Alive & Free is not responsible for any unacceptable language or topics discussed, but we will do everything we can to assure that these areas are monitored and that the appropriate topics are discussed.


6. Acceptance. Use of the site will constitute the user's acceptance of this privacy policy. If you have any questions or complaints about any uses of data, or about this statement in general, you may contact our site coordinator by writing to us at the following address:
   Hearts Alive and Free
   6670 Kalamazoo Ave Suite E205
   Grand Rapids, MI 49508
   

This privacy and security statement was last updated on 6/30/08 and also applies to other domain names associated with this Web site: (heartsaliveandfree.org and other domain names registered with Hearts Alive & Free).